Privacy Policy

The purpose of this privacy policy is to inform you of the processing that will be carried out with the personal data that you provide or will provide during your browsing. Likewise, it includes the data protection policy, for cases in which an express reference is made to it.

1. RESPONSIBLE FOR THE TREATMENT

• The Data Controller and entity that owns the domain www.parasolgarden.com (hereinafter, the Website), Hotel Parasol by Dorobe, SL (hereinafter, Hotel Parasol), with CIF B13693767 and address at Paseo del Colorado, 42, 29620-Torremolinos (Málaga – SPAIN)

• Contact information:

• Telephone: (+34) 952 38 60 22

• Email: reserva@hotelparasolgarden.com


2. PURPOSE OF THE TREATMENT AND LEGITIMATION

The purpose of the data you provide is:

• Send you the requested information and resolve any queries you make through any of the contact forms made available to you on the website. The basis of legitimation is the consent given.

• Respond to the queries made in relation to the exercise of the rights about which you are informed below. The basis of legitimation is the fulfillment of legal obligations by Hotel Parasol. In compliance with these obligations, your data may be communicated to Public Administrations and Courts, provided that such information is required in accordance with established legal processes.

• Manage reservations and maintain the existing contractual and commercial relationship. The basis of legitimation is the fulfillment of a contract.

• If you send your resume you are authorizing Hotel Parasol to analyze the data and documents contained therein. It will be kept for a maximum period of one year, unless you state otherwise. The basis of legitimation is the consent given.

• If you expressly authorize it, you may be sent information related to the activity of Hotel Parasol, through any electronic means, including sending a newsletter. This information will be kept as long as you do not request its deletion. The basis of legitimation is the consent given.

• Through the Website, you can access, through links, third-party websites, such as VISA, Verified by VISA and MasterCard, integrated with Redsys, through the Cajamar payment gateway, to make payments for reservations. At no time will Hotel Parasol staff have access to the bank details you provide to said third parties.




3. DATA CONSERVATION PERIOD

The data you provide will be kept as long as there is a mutual interest to maintain the purpose of the processing. They will be blocked when they are no longer necessary for the purpose for which they were collected or when you have exercised your right to deletion, cancellation and/or limitation of processing. After this period, they will be deleted in accordance with the provisions of data protection regulations, which implies their blocking. They will remain at the exclusive disposal of Judges and Courts, the Public Prosecutor's Office and the competent Administrations, in particular the Data Protection Administration, for the attention of responsibilities arising from the processing, during their prescription period. Once the indicated period has passed, they will be destroyed with appropriate security measures to guarantee their pseudonymization or total destruction.

In addition to the general treatment of the previous point, the conservation period of four years will be observed (Art. 66 et seq. of the General Tax Law), and six for accounting books and invoices (Art. 30 of the Commercial Code).


4. YOUR RIGHTS

Data protection regulations give you the following rights in relation to the processing of personal data:

• Right of access: to be able to access your personal data to know which ones are being processed and the processing operations carried out with them.

• Right to rectification: to be able to request the modification of your data because it is inaccurate or not truthful.

• Right to portability: being able to obtain a copy in an interoperable format of the data being processed.

• Right to limit processing: you may limit the processing of your data, in which case they will only be kept for the exercise or defense of claims.

• Right to deletion: you can request the deletion of your data when the processing is no longer necessary.

• Right to object: you may request the cessation of sending communications under the terms indicated.

• Right to revoke the consent given.

To exercise these rights, you must send an express request, along with a copy of your DNI or equivalent and valid accreditation document, through the following means:

• EMAIL addressed to the address reserva@hotelparasolgarden.com with the subject Data Protection. This submission must be made from the email address you included in the form. Otherwise, they will not be shown to you, as your identity is not considered sufficiently proven.

• BY POSTAL MAIL: Addressed to the address Paseo del Colorado, 42, 29620-Torremolinos (Málaga-SPAIN)


If you do not receive a timely response to your request from Hotel Parasol or do not find it satisfactory, you are informed that the competent control authority is the Spanish Data Protection Agency (www.aepd.es). On its website you can find a series of models that will help you exercise your rights.

5. NO TRANSFER OF DATA

Hotel Parasol expressly informs you that your personal data will not be transferred under any circumstances to third parties, except under legal obligation. Any exception to this rule will require your prior express, informed and unequivocal consent.

6. SECURITY MEASURES

Hotel Parasol complies with the provisions of current regulations on the protection of personal data (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights) for the processing of personal data under their responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party. , and adequate, relevant and limited to what is necessary, in relation to the purposes for which they are processed.
It has implemented appropriate technical and organizational policies in order to protect your rights and freedoms, providing you with all the necessary information so that you can exercise your rights. However, you should be aware that Internet security measures are not impregnable.

7. MINORS

Access and use of the portal is prohibited for minors (14 years of age) who will not be able to use the services available through the Website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts carried out through the Website by the minors in their care, including the completion of the forms with the personal data of said minors and the marking, where appropriate, of the boxes that accompany them. Hotel Parasol is not responsible for the veracity and accuracy of the data you provide. If you have minors in your care, it will be your sole responsibility to determine which services and/or content are or are not appropriate for the age of the latter.

8. DURATION AND MODIFICATION OF THE PRIVACY POLICY

Hotel Parasol reserves the right to modify this Privacy Policy, in whole or in part, by publishing the changes on the Website. Likewise, the content and services provided, as well as the way in which they are presented, may be changed, deleted or added, without prior notice. Consequently, the Policies that are published at the time you access will be understood as current, so you must read them periodically.
Regardless of the provisions, access to the contents of the Website may be terminated, suspended or interrupted at any time without prior notice, without the User being able to demand any compensation.